Legal

Privacy policy

This privacy policy explains how HOPn UG processes personal data for the Anyhaus marketing website, membership flows, lead forms, and booking coordination.

Controller

Controller is HOPn UG (haftungsbeschränkt), Weichterstr. 1, 86807 Buchloe, Germany, represented by Prof. Dr. Ahmed Ebada. Contact: info@hopn.eu.

Data we process

We process information you provide in forms and portal flows, including name, email, language, messages, destination preferences, stay briefs, booking requests, company or partner details, and support communications. We may also process technical data such as IP address, browser information, pages visited, timestamps, and security logs when you use our services.

Purposes and legal bases

We use personal data to answer inquiries, manage the waitlist, operate membership and booking workflows, coordinate quote requests with stay or travel partners, support business seats, secure the service, and improve Anyhaus. Depending on the case, processing is based on contract preparation or performance, legitimate interests, consent, or legal obligations under the GDPR.

Partners and processors

When necessary for a requested stay, booking, business seat, or partner onboarding conversation, we may share relevant details with vetted accommodation, travel, payment, hosting, analytics, email, support, or operations providers. These recipients only receive data needed for their role, and processors are bound by appropriate agreements.

Retention and your rights

We keep data only as long as needed for the purposes above, legal retention duties, dispute handling, and security. Under GDPR you may request access, correction, deletion, restriction, portability, and objection, and you may withdraw consent for future processing. You can contact info@hopn.eu and may lodge a complaint with a competent supervisory authority.

International transfers

Some providers may process data outside the European Economic Area. Where this happens, we use appropriate safeguards such as EU Standard Contractual Clauses or adequacy decisions where available.